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If you're having issues with a direct.playstation.com order, contact us. Contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
- Account & Security
Support video: PlayStation 5 Parental Controls overview ....
- PS Store & Refunds
You can browse PlayStation Store content and make purchases...
- Games
PS5 consoles don't support PlayStation®3 discs. If you got...
- Subscriptions
Find more information about PlayStation Stars, or get...
- Connectivity
You can connect to the Internet with the PlayStation 4...
- Hardware & Repairs
More help and support with PlayStation Repairs Use our...
- Account & Security
How to use PlayStation Online Assistant. Access Online Assistant. Enter your name and select Start Chat. Make sure you have access to your sign-in ID and your online ID. Select your issue and answer the chatbot questions. If your issue is solved, the chat ends. If your issue isn’t solved, you’re connected with a Support operator.
Get support for your PlayStation account, security, and troubleshooting with the official PlayStation Support page.
Ps support in the UK is horrendous,just been through a 2 week dispute over a refund for GT7 due to crash issues and frame drops, eventually got there with providing crash reports etc but they wanted me to upload a video to YouTube and copy the link, surely we are more consumer centric than that and should be able to issue refunds a little simpler than making the consumer send proof before ...
PlayStation should have 24/7 support even if it just chat support. Probably because it isnt a critical service like a utility or something similar. Microsoft or any other videogame company doesn't have 24/7 support.
Jul 13, 2024 · Download Article. 1. Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
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