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1. www.playstation.com › en-us › supportPlayStation Support

   www.playstation.com › en-us › support

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   Find information about PlayStation products, features and services that are no longer available or are being discontinued.

   • How to Contact Playstation Support

     Need help with your direct.playstation.com experience? If...

     PlayStation 5 Us

     · Ask a PlayStation Expert (US)

   • Account & Security

     Find everything you need to know about your account and how...

     How to Create an Account

     · Activate Your Ps4

     · About Sign-In Issues

     · Update Your Sign in ID

     · Change Your Online ID

     · Help With 2-Step Verification Issues

   • PS Store & Refunds

     You can browse PlayStation Store content and make purchases...

     Request Refund

     · Cancel a Subscription

     · Issues Redeeming a Voucher

     · Manage Payment Methods

     · How to Cancel a PlayStation Store Pre-Order

     · Accepted Payment Methods

   • Hardware & Repairs

     More help and support with PlayStation Repairs. Use our...

     PlayStation 4

     · Other Products

     · PS Vita

     · Playstation VR 2 Support

     · Accessories

     · PS3 System Software

   • Subscriptions

     PlayStation®Plus is a paid subscription service from...

     Change PlayStation Plus

     · Cancel PlayStation Plus

     · PlayStation Plus Support

   • Safety

     PlayStation is partnering with Crisis Text Line to provide...

   • Connectivity

     You can connect to the Internet with the PlayStation 4...

   • Games

     PS5 consoles don't support PlayStation®3 discs. If you got...

     Help With Downloads

     · Find Your Purchases

   • Password Reset

     How to reset a PSN password . Go to the Account Management...

   • Important Notices

     As of November 13, 2023, integration with X (formerly known...

2. www.playstation.com › en-us › supportHow to contact PlayStation Support (US)

   www.playstation.com › en-us › support

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   Find out how to troubleshoot your PlayStation issue online or contact PlayStation Support. Learn how to arrange a repair, update or reinstall system software, access online manuals, and more.

3. www.playstation.com › en-us › supportHow to chat with PlayStation Online Assistant (US)

   www.playstation.com › en-us › support

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   PlayStation Online Assistant is a chat service that lets you contact PlayStation Support. You can answer a few questions from a chatbot and talk to a person during business hours.

4. www.playstation.com › en-us › supportPlayStation Support

   www.playstation.com › en-us › support

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   Find help with login, password, sign-in method, online ID, console sharing, and more for your PlayStation account. Learn how to protect your account and family safety, and what to do if you encounter issues or unrecognized charges.

5. Top Stories

   • 
     Daily Express

     Sony removes one of the best PlayStation games from PS Plus and now we know why

     The PS5 version...feature upgraded visuals, improved ray-tracing, a performance boost and DualSense support. Needless to say, if Sony is planning to make money from the new...

     14 hours ago

   • 

     TweakTown

     Sony announces PlayStation 5 and PlayStation 5 Pro '30th Anniversary Limited Edition' bundles

     1 day ago

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     IGN Videogames

     Concord Game Director Steps Down as Staff at Sony-Owned Firewalk Await Their Fate — Report - IGN

     19 hours ago

   • 

     TechRadar

     Upgrade your screen before the PS5 Pro arrives with these massive discounts on the Sony Inzone M3 and Inzone M9 at PlayStation Direct

     22 hours ago

   • TechRadar

     PlayStation Direct has discounted the excellent Sony Inzone Buds by £20 - but only for a very limited time

     Right now, this UK-only deal sees the Sony Inzone Buds drop to £159.99 at PlayStation Direct (was £179.99). It's a pretty rare discount for the Sony Inzone Buds, and if you've been considering ...

     1 day ago

   • Playstation Lifestyle via Yahoo

     PlayStation 30th Anniversary PS5 Bundles and Accessories Announced

     2 days ago

   • Pocket-lint

     Can you get a refund for a PlayStation purchase?

     14 hours ago

   • VideoGamer.com

     PlayStation is holding the best USB cable ever made hostage behind its PS5 Pro 30th Anniversary Bundle

     21 hours ago

   • HotHardware

     Where To Preorder Sony's PlayStation 5 Pro (Don't Tell The Scalpers)

     2 days ago

   • Destructoid

     Sony unveils the PlayStation 30th Anniversary Collection, and I surrender to the nostalgia bait

     2 days ago

   View all

6. www.playstation.com › en-us › supportPlayStation®5 Support | PlayStation

   www.playstation.com › en-us › support

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   Using the PS Remote Play app, you can control your PlayStation®5 console or PlayStation®4 console from a PC or Mac connected to a high-speed network. Check your PC or Mac meets the requirements and then follow the steps below to set up Remote Play.

7. www.playstation.com › en-us › supportHardware & Repairs Support | PlayStation

   www.playstation.com › en-us › support

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   Find help and troubleshooting for your PlayStation consoles, controllers, VR systems and accessories. Use the online self-service tool, view manuals, error codes and PS Portal support.

8. People also ask

   How do I contact a PlayStation expert?

   • PlayStation Experts are not able to make changes to your account or provide refunds, for help with these issues contact PlayStation Support. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.

   Ask a PlayStation Expert (US)

   www.playstation.com/en-us/support/contact-us/ps-expert/

   See all results for this question

   What do I do if my PlayStation is not working?

   • Check the mobile network signal status of your phone. If you’re having trouble, contact your mobile service provider for details. If you can't change your sign in method, contact PlayStation Support and provide your account details to recover your account. Verify your email address. Check your email for a verification message.

   Account & Security - PlayStation

   www.playstation.com/en-us/support/account/

   See all results for this question

   Who are PlayStation experts?

   • We’ve teamed up with the folks at Limitless to connect talented, knowledgeable players who are eager to help assist fellow players within the PlayStation community with their queries and questions. Please note: PlayStation Experts can answer general questions about your account or a transaction.

   Ask a PlayStation Expert (US)

   www.playstation.com/en-us/support/contact-us/ps-expert/

   See all results for this question

   How do I submit a question to a PlayStation expert?

   • Provide your first name and a valid email address to submit your question. Don't share any other personal or account information when submitting your question or any reply. When a PlayStation Expert reviews your question, you receive an answer in this chat window as well as the email address you provided.

   Ask a PlayStation Expert (US)

   www.playstation.com/en-us/support/contact-us/ps-expert/

   See all results for this question

9. www.playstation.com › en-us › supportAsk a PlayStation Expert (US)

   www.playstation.com › en-us › support

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   Get help and troubleshooting advice from another player through the Limitless application. Learn how to start an online conversation with a PlayStation Expert and what they can and cannot do for you.

10. Videos

    • 

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      youtube.com

      How to Contact PlayStation Support (PS4/PS3)

      Aug 29, 2016

      272.8K Views

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      3:44

      youtube.com

      How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

      Nov 16, 2022

      137.5K Views

    • 

      1:35

      youtube.com

      [2023] How to Contact a PlayStation Support Help Agent (Best Tutorial) Easy Steps

      Nov 2, 2023

      38.3K Views

    View all