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Advanced imaging technology. UCHealth uses the latest in advanced imaging technology at our facilities across the Colorado Front Range to provide you and your doctors with the most accurate information about your specific situation and options for your care. We’re accredited by the American College of Radiology (ACR), which means our images ...
Parents may request copies of their minor child’s records if they have legal custody of the child and the child is not legally emancipated. UC Health’s Medical Records Department does not possess access to medical imaging films or billing information. Please contact those respective departments to obtain those records. Frequently Asked ...
- Questions About Your Bill
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- Insurance
What is my role in the billing process?
Contact us with any changes to your insurance information or demographics. Sign all necessary patient agreements and/or release forms. Immediately communicate with us if you have any questions regarding your billing or if you need to explore financial assistance options.
Will I receive a bill?
You will receive a bill only after we have contacted your insurance company and received their payment based off your plan. The remaining balance owed will be calculated and billed to you directly.
Why did I receive an email about my balance?
UCHealth sends a notification to you when you have a balance that becomes due. You can log onto My Health Connection for details or to make a payment. Three days after your balance notification email, the system generates a formal billing statement, and you may get another email then.
How can I request a refund?
If you feel that you have overpaid on an account contact us. Please note: All refund requests are subject to review. If there are any outstanding balances on any other accounts, a refund may not be granted. If a refund is granted, you must allow 4-6 weeks for processing.
How will I receive my refund?
UCHealth has partnered with Bank of America and Zelle to offer you a fast, safe and easy way to have your refund deposited directly into your bank account. Zelle is offered by banks and credit unions across the United States. First, you will receive an email notification from payments@ealerts.bankofamerica.com. Be sure to check your junk and spam folders. Once you receive the email, you will need to register with Zelle to accept payment. You can register for your Zelle account at zellepay.com...
What services are included in the pricing information on this website?
Pricing on this website includes estimated room and board (for inpatients), supplies, nursing care, equipment use, nutritional services, and any services handled by the staff of the hospital within the walls of the hospital.
What services are excluded from the pricing information on this website?
Your personal physician or other physicians providing you with services related to your hospital stay or visit will bill you separately. This can include fees related to specialists, anesthesiologists, pathologists, and radiologists. Independent laboratory and radiology services will also bill you separately for reading and interpreting EKG’s, X-rays, EEG’s and lab work.
What prices are listed?
UCHealth locations post self-pay prices for the 50 most common inpatient services, 25 most common outpatient services and the prices for levels 1-5 emergency services. All prices posted on this site already reflect the uninsured discount. These prices do not reflect additional financial assistance discounts which patients may be eligible for.
How do I provide updated insurance information to UCHealth?
If you need to update your insurance information, please login to My Health Connectionto update your information or call the billing office.
How long will it take for my account to be resolved with my insurance carrier?
Each insurance company and account is different but the usual length of time required to resolve all claim issues is 60 days. If you have not received your Explanation of Benefits from your insurance company within this timeframe, we urge you to contact your insurance company directly for status on the claim processing.
What insurance coverage does the hospital accept?
Please see accepted insurance information.
UCHealth billing: 1.866.429.6045. CU Medicine Group billing: 303.493.7700. If you need help paying your medical bill, we’re here for you. Payment plans, loans and financial assistance are available if you can’t pay the balance in full. Beginning January 1, 2022, new protections are in place for “surprise billing.”. Find out more.
Gain access to medical records, meet virtually with your provider, pay your bills, and send your X-rays. In the age of digital technology, physical distancing and so much more, being able to obtain your healthcare information from the comfort of your home makes it easier to care for your health.
Even if you are seen at a clinic for a routine physical, some of your lab work may be processed at another facility.For questions regarding your hospital bill, you may call our Customer Service Center, Monday through Thursday, 8 a.m. – 9 p.m. and Friday 8 a.m. – 4:30 p.m. Phone: 513-585-6200 Toll-free: 800-277-0781. Email: pfs@uchealth.com.
People also ask
Does UC Health have access to medical imaging films or billing information?
Should I Send my imaging to UC Health?
How do I Send my X-rays to UC Health?
Does UC Health pay my medical bills?
From Health Services to Education and Research, University of Cincinnati Medical Center has everything you need. Adult Sickle Cell Center. Burn Center. Cancer. Dental Center. Diabetes & Endocrinology. Ear, Nose and Throat Services/Head and Neck Surgery. Emergency Services. End Stage Renal Disease Center/Advanced Kidney Disease Center.
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related to: Does UC Health have access to medical imaging films or billing information?See More Treatment Info About A First-Line Rx Option For Urothelial Carcinoma. Visit the Official Physician Resource Site for More Treatment and Medication Information.
