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To improve your help experience, please sign in to your account. Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. You can also get in touch with us by searching for the eBay Help article that deals with your issue.
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Find answers to your buying, selling, and account questions, or contact us for more help.
- Overview
- Calling eBay Directly
- Calling eBay Using My eBay
When you have questions about an eBay process or an eBay transaction, you can
by telephone if the Help Center and forums fail to provide you with the information you need. You can either call eBay at the number provided to you after having navigated through the Customer Support option in My eBay, or call eBay’s customer service department directly.
Call eBay’s customer service department at 1-866-540-3229.
eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m.
Press # at the prompt, then press “1.
Press # once more, then press “0.
” An eBay representative will answer your call within an average of 12 minutes.
Alternately, you can contact eBay at 1-866-643-1587, press “4” at the Main Menu, followed by “6” at the Account Menu. However, this method may take up to 18 minutes as opposed to 12 minutes.
and click on “My eBay” in the upper right corner.
Sign in to your eBay account using your email address and password.
Click on “Customer Support” at the top left corner of your eBay session.
Point to the category that best describes your issue.
You can either choose to discuss “Buying,” “Selling,” or “Account.”
Select the reason for your inquiry from the options provided within the chosen category.
Apr 2, 2024 · To contact eBay, navigate the Help and Contact page on its website. Select which category of problem you have to find the relevant contact information. In the US, you can also call (866)...
- Content & Operations Coordinator
- Authority Media
- Desktop. Go to eBay.com. If you are not automatically logged in, enter your username and password. Click on Help & Contact. The link is in the upper left corner of the window.
- Android. Open the eBay app. Enter your username and password if you're not logged in automatically. Tap ≡. It's in the upper left corner of the screen.
- iOS. Open the eBay app. Enter your username and password if you're not logged in automatically. Tap My eBay. It's in the lower left of the screen.
You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; If you need help with a recent order, select the item above to get started. From time-to-time, our wait times may be longer than usual.
Feb 8, 2022 · The best way to contact eBay's customer service team is through their online help center. If you've been the victim of an eBay scam, you can call their fraud assistance team at 1-866-961-9253.
