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  2. Aug 10, 2023 · Hotel updates. One of Lahaina’s most popular hotels, the Hyatt Regency Maui Resort and Spa, said on Tuesday that it is closed for the safety of its guests and its crew. “At this time, we can ...

  3. Feb 24, 2024 · Nashville Nights in Maui. Experience a taste of Nashville in Lahaina, brought to you by Ranch 1917 and the Hyatt Regency Resort & Spa Maui! Enjoy 20% off select stays to take advantage of Nashville's hottest acts in an intimate, live sunset performance overlooking Ka'anapali Beach. Offer also includes daily breakfast for 2!

    • 200 Nohea Kai Drive, Lahaina, 96761-1985, Hawaii
    • (808) 661-1234
  4. Aug 12, 2023 · The Hyatt Regency Maui is closed through at least Aug. 17 and not accepting any new guests. Any deposits and prepayments for canceled stays on these dates, including prepaid rates, will be refunded.

  5. Oct 5, 2023 · Hyatt Regency Maui Resort & Spa, however, will reopen as part of Phase 3 of the governor’s phased approach to reopening West Maui. Authorities have not yet shared a timeline for when phases 2 ...

    • Overview
    • What parts of Hawaii are experiencing fires?
    • Can I still go to Maui?
    • Concerns over drop in tourism
    • Are commercial airlines flying to Maui?
    • Will I be compensated for my hotel accommodations?
    • Non-refundable reservations

    Hawaii is a noted tourist destination, but after deadly wildfires wreaked havoc on Maui and other islands, it declared a state of emergency in all counties. Hawaiian officials are discouraging nonessential travel to Maui amidst the fire's destruction on that island.

    Major airlines are assisting in efforts to evacuate residents and visitors from danger zones. People with trips planned to the second-largest Hawaiian island are being asked to postpone them, with airlines and accommodation providers offering travelers flexibility to rebook. 

    A major blaze largely destroyed the historic town of Lahaina, on Maui. As of Sunday officials said the Lahaina fire was 85% contained.

    Fires also affected Kihei and Upcountry Maui, as well as the northwest part of the island of Hawaii, between Hapuna and Kawaihae.

    The Hawaii Tourism Authority is strongly discouraging nonessential travel to West Maui for the foreseeable future. Even tourists who are already there are encouraged to depart immediately, if they can. 

    Thousands of residents have evacuated their homes and major roadways on the island remain closed. 

    "Vacation travel to West Maui is strongly discouraged for the near future. Visitors in West Maui have largely heeded the call to leave the island. About 46,000 people have flown out of Kahului Airport since Wednesday," the Hawaii Tourism Authority said in a statement Saturday. 

    On Monday, the travel authority reiterated that all non-essential travel to West Maui remains discouraged through the end of August, in line with Gov. Josh Green's latest emergency proclamation.

    Some hosts on parts of the island that remain able to welcome tourists are concerned that guest cancellations could hamper the island's recovery from the wildfires. 

    A small business owner with a condo in Kihei, on Maui's southwest shore, said that while it's safe to visit, guests have been canceling reservations into the month of November.

    The host, Chandrika McLaughlin, added that it's important that tourists continue patronizing businesses like hers so that she and others retain the means to support Mauians whose lives have been uprooted by the wildfires. 

    To be sure, would-be visitors to West Maui are still being asked to postpone their trips in part because federal, state and county governments are primarily focused on helping displaced residents and affected businesses. 

    "Visitors with plans to stay in West Maui in the coming weeks and months are urged to consider rescheduling their travel plans for a later time when the overall situation has improved for area residents," the Tourism Authority said. 

    Travel to the island of Hawaii remains unaffected, and the government said it remains safe to visit other islands.

    Some are and some aren't. Many airlines are offering travel waivers that allow customers with immediate plans to travel to Maui to rebook their flights without fees, or to cancel them altogether for credit or, in some cases, a full refund. 

    "With the exception of basic economy tickets, almost all U.S. airlines allow you flexibility to either reschedule your trip or cancel and get the full amount you paid back for travel credit for future trips," Scott Keyes, of travel site Going told CBS MoneyWatch. "So, you automatically have a lot of flexibility to change your plans or save flight credit for a future trip. That was not really the case pre-pandemic."

    The U.S. Department of Transportation issued a travel alert describing how major airlines serving Maui's Kahului Airport have adjusted their operations and implemented flexible change policies for customers.

    UNITED AIRLINES

    United Airlines said it's prioritizing the welfare of its employees on Maui and has scrapped commercial flights to the island. It is instead using empty passenger planes to carry Maui residents off the island.

    "We've canceled today's inbound flights to Kahului Airport so our planes can fly empty to Maui and be used as passenger flights back to the mainland," the airline said in a statement to CBS MoneyWatch.

    Hotels and resorts in vulnerable areas have lost power, halted service and stopped accepting guests altogether. Some are providing full refunds to scheduled guests, depending on the time of their planned stay.

    They've temporarily stopped accepting new reservations, too, given the uncertainty of the situation. Hotels have pivoted from accepting guests to housing their employees and families until the fires are fully contained and travel on roadways becomes safe again. 

    They are also equipped to house evacuees and first responders helping with disaster relief efforts. 

    Furthermore, the Tourism Authority is asking visitors with forthcoming reservations not to try to contact their accommodation providers at this time, so as not to tie up or overburden their limited bandwidths.

    "While efforts are underway to restore basic services, like power and communications, visitors are encouraged to refrain from attempting to reach West Maui accommodations for reservation adjustments until the situation improves," it said. 

    The Hyatt Regency Maui Resort and Spa said the hotel is "closed to arrivals and not accepting guests" for the time being. It will issue refunds including for deposits and prepayments to guests who had been scheduled to stay at the property through the weekend. 

    In the case of non-refundable reservations, a travel insurance policy could help you recoup payments related to a trip you didn't take. 

    For travelers already on Maui, some of these policies also come with medical evacuation options that can help visitors on the island get to safer ground.

    Some credit card companies already have protections related to travel built-in, without requiring that you sign up for additional protections.

    "Many of them automatically include travel insurance, so check and see what you're entitled to," Keyes said.

    • Cerullo
    • 5 min
  6. Aug 10, 2023 · The Hyatt Regency Maui and Kaanapali Ali have announced shelter-in-place measures, and have paused guest check-ins until Sunday. The resorts will refund deposits and payments for that duration.

  7. Welcome to an oceanfront oasis on world-renowned Ka‘anapali Beach. This newly reimagined 40-acre Hyatt Regency Maui Resort and Spa is a AAA Four Diamond-rated hotel offering access to everything you desire for an unforgettable getaway in paradise. Enjoy a half-acre pool with a dedicated water playground for keiki (kids), a nightly on-site ...

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