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  1. NCRC's conflict resolution training sessions combine theory with experience to provide the communication tools you can use every day.

    • Trainer Bios

      We are a group of dedicated professionals who believe that...

    • About NCRC

      Mission Statement: We empower individuals, organizations and...

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  3. Aug 22, 2024 · What is conflict resolution, and how can you use it to settle disputes in your workplace? Conflict resolution can be defined as the informal or formal process that two or more parties use to find a peaceful solution to their dispute.

  4. Mar 26, 2024 · Conflict resolution training is a program designed to teach individuals the skills and techniques necessary to effectively manage and resolve conflicts. Conflict can be a major organizational problem: causing delays, friction, and resignations.

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    • Professional Development with National Recognition

    Our participants include mediators, lawyers, collaborative professionals, business consultants, executive coaches, managers and supervisors, human resources professionals, ombuds-people, non-profit staff, and other people whose work will be enhanced by increased skills in conflict resolution. Participants report it is one of the top mediation progr...

    These hands-on certificate training programs feature briefings on the core skills of the Understanding-Based Approach, followed by lively demonstrations and role-plays, all of which immerse participants in the learning. Realistic simulations, in which participants work through mediations from beginning to end, with coaching from our teachers, offer...

    Our Understanding-Based Model, established in 1983, has been recognized by the American Bar Association (who publishes our foundational text Understanding Conflict) and the Program on Negotiation atHarvardSchool of Law. Center trainers have also used the model in training at Harvard’s Program of Instruction for Lawyers, the HarvardNegotiation Insig...

  5. Jan 3, 2023 · Learning about conflict dynamics, conflict management styles, and techniques to resolve or deescalate conflict places us at a distinct advantage. Advantages such as these bring fluidity to complicated communication issues, enhance and restore relationships, and generate health benefits for those involved.

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  6. Jul 8, 2024 · Conflict resolution is the process of effectively managing and resolving disputes or disagreements that may arise in the workplace. It involves finding peaceful and mutually agreeable solutions to conflicts, diffusing tension, and restoring a sense of cooperation and understanding among the involved parties in unresolved conflict.

  7. Conflict resolution training is a process of teaching individuals (typically managers or supervisors) how to resolve conflicts that could arise within the workplace. The core elements of this training include: Assessment – Learning how to spot potential conflicts before they become huge problems for the business.

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