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  1. Visit our Support Center. Check your Order Status. Shipping, Delivery & Store Pickup. Returns & Exchanges.

    • Contact Us

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  2. Use the Best Buy store locator to find stores in your area. Then, visit each Best Buy store's page to see store hours, directions, news, events and more.

    • How to Contact Best Buy Customer Service Yourself
    • Get in Touch with Best Buy Customer Service The Easy Way
    • Discover A Hassle-Free Way to Tackle Everyday Challenges
    • And That’S only The Beginning!

    Certain questions that Best Buy customers often ask can easily be found on their FAQ Page. Before you decide to pick up the phone and call customer service, scroll through their website and see if you can find the answers you need.You will see the topics listed by category and be able to choose the one you want help with. These are some of the cate...

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  3. If you have questions regarding your My Best Buy® Credit Card account, please call Citibank at 1-888-574-1301. TTY: Use 711 or other Relay Service. If you have questions regarding your My Best Buy rewards earned when shopping with your Card, please call Best Buy’s Customer Care team at 1-888-237-8289

  4. Dec 26, 2020 · If you find yourself in need of a Geek Squad Agent, you can chat with an Agent 24/7 online or call 1-800-433-5778. You can also make an appointment to work with an Agent at any Best Buy store or in your home.

  5. If you are a customer, please click here for Help Topics or call Customer Care at 1-888-BEST-BUY (1-888-237-8289).

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  7. Aug 9, 2016 · 1. Online: Sign in to your Best Buy account, click “Get Help,” and a virtual assistant will assist you with common inquiries. 2. Phone: Call (888) BEST-BUY, or (888) 237-8289, or the number on the back of your Best Buy credit card to connect with a representative. 3. Email: You can also email Best Buy at privacymanager@bestbuy.com.

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