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      • Canvas support is available 24/7/365. To get help from Canvas via email, chat, or phone, log into Canvas and select Help in the left-hand global navigation area or visit the Canvas Community with links to useful Canvas guides.
  1. Depending on the institution, Canvas users can contact Canvas Support through the Help menu in Canvas Global Navigation on the web or the - 389767.

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  3. Contact Instructure | Canvas Customer Service. Contact Us. We are here and ready to help. Drop us a line, give us a call, or get in touch with one of our regional offices. For general inquiries please email info@instructure.com. Call Us. Give us a ring on our main corporate line. 1-800-203-6755. Contact Us. *First Name. *Last Name.

  4. If you don't know your institution's Canvas url, contact the institution. If you already have an account from your student's institution, log in to Canvas using the credentials given to you. Find step-by-step guidance here.

  5. The Report a Problem link helps you report problems in Canvas. You may find a faster response to your question by searching the Canvas Guides. But if you can't find an answer, you can submit a ticket and get support help.

  6. Jan 14, 2020 · If it's a Canvas issue rather than an enrollment issue specific to the school, the student should use the appropriate link in this document to get assistance: How to contact Canvas Support.

  7. Support Terms. For Canvas, being easy to use is about more than having all the right tools in all the right places. It’s about teachers, students, and schools using their LMS to do what they need to do—and then using it to do even more.

  8. Nov 27, 2023 · Contact your school's local academic support staff* for help with your Canvas course sites, lecture video, and more: DCE (includes Harvard Extension School and Harvard Summer School): AcademicTechnology@dce.harvard.edu; For more immediate assistance: (617) 998-8571 Monday to Thursday, 10AM-11PM; Friday to Sunday, 10AM-8PM; FAS: atg@fas.harvard.edu

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