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Jun 20, 2022 · Once your profile pic is good to go, here’s how to verify your profile: Head to your profile and under “My Account” tap “Manage Account” menu. From there, you’ll see an option to verify your profile. Once you hit the verify option you’ll be brought to the verification homepage. On the verification homepage, hit ‘Verify’ and ...
- Selfie Verification
Help Content. Help ...
- Selfie FAQ
The Liveness Check scans the face in your video and helps us...
- Security
Security. At POF, your safety and security are our top...
- Selfie Verification
Dec 20, 2022 · When people can trust who you say you are, you’re more likely to make better connections. Here’s how Selfie Verification works: Head to your profile, under My Account tap Manage Account. You’ll see an option to verify your profile, once you hit the verify option you’ll be brought to the verification homepage.
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- Support-Related Questions
- Security/Safety-Related Questions
- Product-Related Questions
- Live!-Related Questions
Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Nov 22, 2019 · What is 2-Factor Authentication? 2FA is an extra layer of security used to make sure that people trying to gain access to an online account, like a Plenty of Fish account, are who they say they are. Instead of immediately gaining access to your Plenty of Fish account via your username and password, you will be required to provide another piece ...
Oct 30, 2022 · Click Inbox near the top of the page. You can see all the messages you've sent and been sent from your inbox. Click on a message to open it and read it. You can reply to the message, attach an image already uploaded to your profile, attach a gift, for which you have to be signed up for a paid subscription to use, or delete the conversation.
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On your iPhone (not in the app) go to SETTINGS. Go to NOTIFICATIONS. In the list of apps, select Plenty of Fish. There, turn the "Alerts" on or off. On Android, follow these instructions: From any page in the app, tap the menu icon on the top right corner of the page (three vertical dots) or your device's menu button. Click SETTINGS.
