2011
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Jan 22, 2024 · Learn how to identify and understand Downers, Better Thans, Passives and Tanks, and how to avoid being toxic yourself. Watch a video and get tips on how to handle difficult people at work and in your personal life.
- 6 min
May 26, 2023 · Learn how to deal with difficult people through common reasons for difficult behavior, how you can remain calm and composed in the midst of a challenging situation, and effective techniques.
- Lakeisha Fleming
- Listen. Listening is the number one step in dealing with "unreasonable" people. Everyone wants to feel heard. No progress can take place until the other person feels acknowledged.
- Stay calm. When a situation is emotionally charged, it's easy to get caught up in the heat of the moment. Monitor your breathing. Try to take some slow, deep breaths.
- Don’t judge. You don't know what the other person is going through. Chances are if a person is acting unreasonable, they are likely feeling some sort of vulnerability or fear.
- Reflect respect and dignity toward the other person. No matter how a person is treating you, showing contempt will not help productively resolve the situation.
Mar 7, 2024 · Download Article. Handling someone who doesn't know how to handle themselves. Co-authored by Amber Rosenberg, PCC. Last Updated: March 7, 2024 Approved. Interacting with a Difficult Person. |. Changing Your Mindset. |. Tips. |. Warnings. Difficult people are everywhere, and that's just an unfortunate fact of life.
Oct 25, 2022 · Learn how to identify and handle passive-aggressive, insecure, pessimistic, victim, know-it-all, tormentor, biased and political colleagues. See illustrations and tips from a Harvard researcher and author of "Getting Along".
- 3 min
Nov 8, 2022 · Key points. The problematic people in our lives reflect back to us our insecurities and inadequacies. We can learn a great deal about ourselves if we take a closer, more compassionate look at...
Jul 15, 2019 · Learn how to handle confrontational, sarcastic, know-it-all, and other annoying people in your life. Well+Good shares the 10 types of difficult people and their best responses, based on the book Dealing With People You Can't Stand.
