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Mar 29, 2024 · the manager at the verizon wireless store near adams morgan in DC was extremely rude and disrespectful. he was yelling at me to get off the phone which made it nearly impossible for me to hear what the customer service person was saying on the phone. he told me i was keeping him from working when no other customer was in the store and he was ...
Apr 1, 2024 · So Verizon is giving better deals to people off the street than a loyal customer who has been with them for 11 years! Best Buy said they could only do $420 for the phone. We went over to a Verizon store, who said the same thing, but this store also charged above MRSP for the new iPhone (620 S Colorado Blvd, Glendale, CO 80246)! With the ...
Mar 31, 2024 · Well 2 months later and through many inquires to customer service they are saying there is NOTHING they can do and I’m stuck paying for an almost $300 phone call(one phone call). I’m really thinking about going to Verizon tomorrow and returning all 5 phones and going elsewhere!! So disappointed! 😢
Apr 2, 2024 · vzw_customer_support. Customer Service Rep. 04-04-2024 07:42 AM. We appreciate you contacting us on this platform. We understand how crucial it is to have your service active, and we want to review your options closely. I will be sending you a Private Message, please reply to it, so we can get started. ~Maria.
Mar 28, 2024 · Customer Service and Billing Errors. 03-28-2024 06:50 AM. My bill is full of errors and erroneous charges due to billing system errors including dropping us from paperless billing ($60.00/mo increase), added a monthly contract to one of our phones that we paid cash for ($17.00/mo) and increasing the plan type on 4 of our lines ($40.00/mo ...
Apr 3, 2024 · Based on the information that you have provided and that this was in relation to a payment, once a refund is approved it can take 3-5 business days for a refund to show back to the original payment method after the ticket has been processed for approval. My bill was due on 4-7-24. I checked on My Verizon app on 4-1-24 and noticed a discrepancy.
Mar 20, 2024 · 03-20-2024 11:02 AM. You are correct, the initial Fraud Agent should have addressed yoru billing/charge concerns. Unfortunately, since that was not the case, it would be of vital importance to file the fraud claim to ensure a Fraud Specialist contacts you (within two business days) to review your account dilemma.
