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To get a great price on your next crate, look for a unique URL on your paper voucher or on one of our online deals. Once you’ve clicked through, you’ll be asked to verify your voucher via a number and password included, enter it before you start your shop in order to automatically have your discount applied.

Where can I read Virgin Wine reviews?

TrustPilot have a comprehensive selection of over 17,000 reviews to detail the perks of Virgin Wines. Meanwhile existing customers have the opportunity to rate their individual bottles by logging into their account and selecting their purchases. Offer your opinion on your delivery and you’ll even be automatically enrolled into the Virgin Wines monthly prize draw, which gives away vouchers, wines, beers and spirits to a few lucky customers.

What is the Virgin Wines money back guarantee?

If you buy any bottle with the reference ‘Love every wine or get your money back’, then it is covered by the brand’s money back guarantee. Simply put, if you try and don’t like what you taste, then Virgin Wines will credit your account with the value of the bottle (or even a full crate if it was all a single vintage and you only drank one bottle) so you can buy something more suited to your tastes.

Can Virgin Wines help me find my ideal wine?

As an expert-led service, Virgin Wines endeavours to help every customer discover their favourite vintages from grapes across the globe. To get started finding your own, take a look through the Virgin Wines wine guide, which cover everything from the basics of tasting to the particular attributes of particular grapes, regions and food pairings.

All purchases are offered as standard with a £6.99 delivery charge, with a delivery window of three days (though the majority of crates will show up the day after purchase). If you’d prefer to opt for named-day or Saturday deliveries, you can do so for an extra £2.

Don’t worry if you have any second thoughts, as Virgin Wines allows for cancellations as far as fourteen days after the initial purchase date – provided the bottles and crate remain unopened. Simply contact customer services (see below) to arrange for your bottles to be collected and your wine refunded.

When you want to talk serious about wine, put a call through to 0343 224 1001 between the hours listed below: Monday – Friday: 8am to 8pm Saturday: 9am to 6pm If you’d rather, feel free to send an email to help@virginwines.co.uk and a customer rep will get back to you ASAP.