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Contact Us. HOW CAN WE HELP YOU? Ready to book? (800) 764-7419. Monday – Friday 9:00 a.m. to 10:00 p.m. ET. Saturday – Sunday 9:00 a.m. to 6:00 p.m. ET. Have questions about your current reservation? Contact our Customer Service team. (800) 764-7419. Monday – Friday 9:00 a.m. to 10:00 p.m. ET. Saturday – Sunday 9:00 a.m. to 6:00 p.m. ET.
To help you plan, on cruises of 3-5 days, please limit your luggage to a maximum of one bag, per person. On cruises of 6 days or longer, no more than two bags, per person.
Calling Home. Ship-to-Shore Communication. For our guest's convenience, the ship's telecommunications network offers direct dialing via satellite from the stateroom telephone. This is available 24 hours a day regardless of the ship's location. This service is closed on the final day of the cruise at 4:00am.
Contact Guest Care. Already sailed and have questions… or need further assistance? This is the form for you! On the other hand, if you have questions about an upcoming cruise, please contact a pre-cruise service specialist by calling 1-800-438-6744 ext. 70355.
Our official website is carnival.com — you’re here! Follow us on Facebook, Twitter , Instagram or TikTok for more daily fun. For a look at Carnival through the eyes of our guests, visit Away We Go. For news and press announcements, visit carnival-news.com. To contact us by phone, call 1-800-CARNIVAL.
Popular Questions. Cruise Cancellation and Itinerary Change Policy. Deposit and Final Payment Requirements. Celebrating Holidays. Carnival's Fly2Fun Air Program. Guest Screening Policy. Code of Conduct. Online Check-in and Arrival Appointment. VIFP Club - Carnival's Recognition Program.
Online Check-In, Arrival Appointment and Boarding Pass. U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to departure .
