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JCPenney Online Credit Center. FAQs. We' ve assembled all kinds of information to help you use your JCPenney Credit Card and manage your account. If you still have questions after reviewing the information on this page, please contact JCPenney Credit Services.
Call 1-800-322-1189. What is JCPenney’s return policy? Purchases made in store or at jcp.com are eligible for a return or exchange with a receipt within 60 days of the original purchase date. Refunds will be issued on the original form of payment or JCPenney Gift Card. Some exclusions apply.
JCPenney Store Locator - Find your nearest JCPenney department store & experience exceptional customer service and a broad selection of your favorite brands.
JCPenney is on a mission to meet the digital needs of the 21st-century shopper. We are creating an engaging customer experience in our 650+ stores across the U.S. and Puerto Rico and on our flagship, jcp.com. We're making the shopping experience easy and seamless across all channels and devices with a mobile-first design of our website, new and ...
Corporate Information. JCPenney proudly serves customers at more than 650+ stores across the United States and Puerto Rico, and at the Company’s flagship store, jcp.com. JCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands.
If you don't want to waste time on the phone with JCPenney's customer service department, DoNotPay has the perfect solution. How to Contact JCPenney’s Customer Service Department. Here is a look at the three main ways to contact JCPenney's customer service department.
Dec 7, 2015 · Primary Contact. Mary Boggs. Customer Care Center Manager. 6501 Legacy Parkway. Plano, TX 75024. mnboggs@jcp.com. (972) 431-1000. Secondary Contact. Kara Johnson. Sr. Manager Corporate Customer Care. 6501 Legacy Parkway. Plano, TX 75024. kjohn581@jcp.com. (972) 431-1000.
