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Customer Service. Many of your questions can be answered below, but if you need additional help, feel free to contact us. Track My Order. Change/Cancel Order Policy. Return Policy. Shipping Information. Our Price Match Guarantee. Pricing, Sales Tax, & Promotions. Check Gift Card Balance.
- Coupons
JCPenney Coupons Let Everyone Enjoy Huge Savings. Prepare...
- Shipping Information
Plastic JCPenney gift cards are sent by USPS and usually...
- Return Policy
At a JCPenney store: Bring your order to one of our JCPenney...
- Rewards Benefits
Enjoy great deals on furniture, bedding, window home...
- Change/Cancel Order Policy
At JCPenney we strive to process orders as fast as possible,...
- Payment Options
We accept JCPenney Credit Cards as well as Discover, Visa,...
- About Pricing
Enjoy great deals on furniture, bedding, window home...
- Product Recalls
JCPenney Recalls Okie Dokie Denim Patches Shortie Shorts Due...
- Frequently Asked Questions
How is JCPenney helping customers minimize contact when...
- Company Information
Through our giving programs, JCPenney celebrates and serves...
- Coupons
For information about a specific Program account (sometimes also referred to as a "profile") or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937).
JC Penney Corporate Address: 6501 Legacy Drive, Plano, TX 75024, USA. JC Penney Corporate Human Resources Phone Number: 1-800-322-1189. Fax Number: 1-972-431-1362. Customer Service Number: 1-800-709-5777. JCP.com Phone Number: 1-800-322-1189. TDD: 1-800-527-7889.
Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox. View our privacy policy or, for California residents, our California privacy notice. %
Dec 7, 2015 · J.C. Penney’s customer service phone number for international customers is +1-505-998-3793. How do I file a complaint with J.C. Penney customer service? You can file a complaint with J.C. Penney customer service by calling their customer service at (800) 937-8997.
Contact JCPenney Credit Services (back to top) by phone: For U.S. cardholders, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation:
JCPenney Store Locator - Find your nearest JCPenney department store & experience exceptional customer service and a broad selection of your favorite brands.