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Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more! ... JCP Credit Card. Pay Bill ...
- Coupons
Huge savings & FREE SHIPPING available when you use JCPenney...
- Shipping Information
JCPenney will not deliver to known expeditors or freight...
- Return Policy
At a JCPenney store: Bring your order to one of our JCPenney...
- Rewards Benefits
Enjoy great deals on furniture, bedding, window home...
- Payment Options
Customer Service; payment options ... Online Payments....
- Frequently Asked Questions
Customer Service Frequently Asked Questions Following a...
- Jewelry Protection Plans & Repair
Please feel free to contact Customer Care at 800-322-1189...
- Credit Card Benefits
*OFFER DETAILS: Subject to credit approval. In US and PR,...
- Coupons
To talk to JCPenney Credit Card customer service, call 1 (800) 527-4403 and then Press "1" when prompted., enter your account number or Social Security number (SSN). Alternatively, stay on the line until you are connected to a live representative. This process will get you in contact with a live representative who should be able to answer your ...
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For U.S. cardmembers, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation: For cardmembers in Puerto Rico and the U.S. Virgin Islands, please call 1-800-981-8400 during the following hours of operation:
Dec 18, 2020 · Birthday Offer A birthday offer will be sent via email, or at JCPenney's sole option via U.S. mail, to eligible Members. To be eligible for the offer, Members must: (a) be residents of the 50 states of the United States and Puerto Rico, and have a birthday date on file with their Program or credit account, (b) if not a JCPenney credit cardmember, have earned Points within the last 12 months ...
- Your JCPenney Card (back to top) Do I need to call to activate my card before I use it? No. Your card is automatically activated when you make your first purchase.
- Where can my JCPenney Card be used? Your JCPenney Card can be used at all JCPenney stores, jcp.com and Sephora.com. How do I find the nearest JCPenney store?
- What account information is available online? After you log-in you will have access to the following information: Account Summary - Gives you an overview of your account including: current balance, credit line, available credit, amount currently due, last bill date and amount, last sale date and amount and last payment date and amount.
- Can I make a payment online? Yes, for your convenience, click on Pay Your Bill Online. Can I make a recurring payment online? No. At this time, our online payment service cannot accept recurring payments.
Each offer good in store or at jcp.com, excluding taxes, through 11/30/24. Applicants who do not receive a credit decision at the time of their application, but are later approved, will receive an extra 35% off coupon in their credit card package. Offers good upon new JCPenney Credit Card account approval. Full amount of purchase must be on the ...
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