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  1. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more! ... Contact Us Call 1-800-322 ...

  2. › m › customer-serviceJCPenney Returns Policy

    At a JCPenney store: Bring your order to one of our JCPenney stores. This is the quickest way to return most merchandise and receive a refund or store credit. Some exclusions apply. To return furniture/mattress items, call customer care at 1.800.442.7902.

  3. › JCPenney › occ-faqsJCPenney Online Credit Center

    If you still have questions after reviewing the information on this page, please contact JCPenney Credit Services. For U.S. cardmembers, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation:

  4. Jcpenney Corporate Headquarters Contact Phone Number is : +1-800-322-1189, +1-972-431-1000, Fax:+1-972-431-1362 and Address is 6501 Legacy Drive, Plano, TX 75024, United States JCPenney is an American retail store of apparel and home furnishing and as well as departmental store.

  5. Find information about Sephora inside JCPenney, including store locations, billing, returns, exchanges and more.

  6. How to contact JCPenney customer service. Call JCPenney customer service: 1-800-322-1189; Email JCPenney:; Tweet JCPenney: via Twitter @askJCP;

  7. Everyday Guarantee. Perennials, trees and shrubs have a 1 year guarantee. In the event that live goods purchased online (including, but not limited to, houseplants, perennials, trees, holiday trees, wreaths and garlands) are received damaged or dead, contact Customer Support at 1-800-430-3376 within 3 days of delivery and we will ship a replacement at no charge.

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