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  1. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more! ... Contact Us. Call 1-800-322 ...

    • Coupons

      JCPenney Coupons Let Everyone Enjoy Huge Savings. Prepare...

    • Shipping Information

      Manufacturer-shipped items are sent to you directly from the...

    • Return Policy

      There are two ways you can return your jcp.com order: At a...

    • Rewards Benefits

      Enjoy great deals on furniture, bedding, window home...

    • Payment Options

      Customer Service; payment options; Online Payments. ... See...

  2. Customer Service (800) 322-1189 support@jcp.com @askjcp on Twitter. Twitter Facebook-f Instagram Youtube Pinterest Mobile-alt. About. Corporate Information ...

  3. JCPenney Customer Service Links & Resources. REVISED EFFECTIVE: December 18, 2020. General ...

  4. If you still have questions after reviewing the information on this page, please contact JCPenney Credit Services. For U.S. cardmembers, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation:

  5. How to Contact JCPenney’s Customer Service Department. Here is a look at the three main ways to contact JCPenney's customer service department. JCPenney Customer Service Phone Number. 1-800-322-1189. JCPenney Customer Service Email. Support@jcp.com.

  6. Check your JCPenney order status online and get updates on delivery time, shipping details, and more. Track orders easily and conveniently.

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