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- DictionaryCus·tom·er serv·ice
noun
- 1. the assistance and advice provided by a company to those people who buy or use its products or services.
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Sep 22, 2023 · Simply put, customer service is helping customers solve problems, teaching them how to use products, and answering questions. The definition is in the name of the concept — customer service is about serving the needs of customers.
CUSTOMER SERVICE definition: 1. the part of an organization that answers customers' questions, exchanges goods that are not…. Learn more.
Mar 5, 2024 · Customer service is the support you offer customers throughout a business relationship. Learn why it’s important and assess your own customer service aptitude. By Teresa Anania, Staff writer. Last updated March 5, 2024. Download score card. Customer service definition.
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand. But customer service is more than solving a customer’s problems and closing tickets.
Mar 7, 2024 · Customer service is a set of actions a company takes to help customers. Usually, it involves talking or writing with customers. Customer service representatives assist customers over the phone, email, or in person. The aim of customer service is to increase customer satisfaction and loyalty.
the fact of treating customers in a polite and helpful way, which is considered an important part of running a good business: They're a huge company, known for their terrible customer service. SMART Vocabulary: related words and phrases. People who help or serve people professionally. aid worker. attendant. au pair. buddy. busboy. caregiver.
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
