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You'll need to enter your MyChart username, email address and date of birth. If you do not remember any of your information, or you do not have a valid e-mail address on file, you will have to contact MyChart Technical Support at 614-366-6975 to regain access to your MyChart account.
Please wait for our team to contact you before arriving to your appointment. If you have questions prior to our phone call, please dial (614) 326-4646, Monday — Friday, 7:30am to 5:00pm.
MyChart is a free and secure online portal to exchange messages with your provider, request appointments, renew prescriptions, check your test results and much more. Learn more about what you can do with your MyChart account.
Note that MyChart messages should not be used for urgent situations. Please contact your medical center if you need immediate attention or dial. Yes, you can. MyChart proxy access allows you to access the medical records of your family members and others you care for, with their permission.
- Make Appointments
- Set Communication Preferences and Appointment Text Reminders
- Appointment Reminders
- Get Test Results
- Send Messages to Your Provider
- Request Prescription Refills
Once you have registered your MyChart account, you can request an appointment with your provider, as well as make appointments for many exams and tests. Many providers enable you to schedule your appointment directly in MyChart. 1. Log into MyChart 2. Choose Manage Your Appointments You can also request to change or cancel appointments. These reque...
To set your communication preferences in MyChart and appointment reminders: 1. Log into MyChart 2. Choose Profile from the top menu 3. Choose Communication, then set your communication preferences. Please make sure you have a mobile phone number in your contact information. 4. Save changes You can’t set your preferences through the MyChart app on y...
Text messages are sent two to three days before an appointment, around 10 a.m. Phone call reminders are made about two to three days before an appointment between 6 p.m. and 8:15 p.m. No phone or text reminders are sent on Sundays. If a call isn’t answered or a text message fails, one more attempt is made the same day. If the second attempt fails, ...
Test results are automatically released at various intervals to MyChart once they become final. Generally, lab results will be available within 72 hours of becoming final for outpatient/office visits. Finalized lab results are released one hour after discharge for hospital visits. Reports on imaging or X-ray studies will be available in five days f...
You can send non-emergency medical questions to your care team through MyChart. You can ask questions about test results, clarify information from your office visit, correct your medical information, and more. You will generally receive an answer within one to three business days. Your message is received by the practice staff, who will handle your...
You can request prescription refills whenever it’s convenient for you: 1. Log into MyChart 2. Choose Medicationsfrom the top menu 3. You’ll see a list of prescriptions that can be renewed. Click the button for the prescriptions you need. 4. Choose Next Be sure this information is included: 1. Name and exact address of your preferred pharmacy 2. Amo...
Customer Support. For Medical Emergencies, please call 911 or go to the nearest emergency department . For medical issues, please call or send your health care provider an MyChart message. For help with MyChart, call 614-366-6975 or 866-966-6975 (Toll Free) Monday – Friday, 7 a.m. – 6 p.m. ET .
Will my provider contact me through MyChart? Your provider may add a comment within your test results or send a secure message to help you understand what the results mean. They may also recommend that you make a follow-up appointment, provide you with additional instructions, or ask you to call the office to discuss your test results.
