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      • If you are still having trouble logging in, you can request help by clicking MyChart Support on the login page and submitting a request or by calling the Help Desk directly at: 551-996-1046.
      mychart.hmhn.org › MyChart › quickstart
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  2. www.mychart.org › HelpHelp | MyChart

    Here are some common questions and answers about MyChart MyChart is powered by Epic, the software system used by the world's best healthcare organizations. Site Map

  3. Have questions or need help with MyChart? Read MyChart's FAQs. Or contact MyCharts Tech Support Help Desk Monday - Friday, 8:00 AM - 6:30 PM, excluding public holidays, at 855.520.5151 for technical support in MyChart.

  4. Cleveland Clinic MyChart Customer Support is available during regular business hours, 8 a.m. to 10 p.m. (EST) Monday through Friday and Weekends 8 a.m. - 4:30 p.m. We can answer your questions or help you navigate through the MyChart site should you require assistance.

  5. If you need assistance, you can access customer support by: Reviewing our frequently asked questions for more information about activating your account and commonly-used features; Submitting a support request using the secure form below; Calling our 24/7/365 portal help desk at 484.580.1080 to speak with a member of our support team

  6. If you are still having trouble logging in, you can request help by clicking MyChart Support on the login page and submitting a request or by calling the Help Desk directly at: 551-996-1046.

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  7. Take your health record with you, wherever you go. Access MyChart. Using a mobile device or tablet? Find the MyChart app on your platform of choice. MyChart lets you see your medications, test results, upcoming appointments, medical bills, price estimates, and more all in one place, even if you've been seen at multiple healthcare organizations.

  8. Do I have to sign-up for MyChart to use PreCheck-In? No. We are now sending PreCheck-In email reminders to all of our established patients with an email address on file. If you do not currently have a MyChart account, you receive a secure link that gives you temporary MyChart access to complete PreCheck-In.

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