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Nov 14, 2022 · Last updated: Nov 14, 2022 by Mark Isaak. 1 min read Legacy editor. Location. The Computer Services Desk (Help Desk) is located on the main floor of the Sequoia building in the core of the Royal Roads campus. See the campus map. Hours of Operation.
Computer support. Visit the computer customer service hub for help with your technology questions. Our IT staff provide resources to support Royal Roads students with issues such as: passphrase reset. account issues (MyAdmin, PCS Portal, and Academic Accounts) RRU software support (Moodle, Office 365, etc.) accessing email.
Campus Security. 250.391.2525. Computer Helpdesk. 250.391.2659. Library. 250.391.2575. Recreation Centre. 250.391.2700. Directories. Contact directory Faculty directory. Hatley Castle and Park.
The Computer Services offers in person support at the new Helpdesk which is now located on the main floor (2nd) of the Sequoia Building, in front of the Welcome Desk. We are open from 7:30am to 4pm, Monday to Friday. The last appointment is at 3:45pm to allow us enough time to assist you. .
Search by name or filter by department to see a listing of our staff. Royal Roads University contact directory.
Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm. Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm. STAT Holidays. We are normally closed on STAT holidays. Phone numbers. Local: 250.391.2659; Toll-free long distance: 1.866.808.5429
Contact the Help Desk if you don't know your RRU User ID (also known as your RESNO, found in the administrative section of your contract), which is needed for the reset. Email Computer Services; Phone: 250-391-2659; Toll Free: 1-866-808-5429