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  1. If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address. Email us at IT Customer Service Contact Form Phone: 250-391-2659 Toll Free: 1-866-808-5429 Come visit us in the Sequoia Building Hours of Operation

  2. If you have any comments, suggestions or concerns, we encourage you to contact: Customer Service 410-865-1000. Or in writing: Maryland Department of Transportation 7201 Corporate Center Drive Hanover, MD 21076. For more information regarding the MBE/DBE Program, please call: Office of Minority Business Enterprise 410-865-1269 or 1-800-544-6056

  3. In Baltimore City, local roads, interstates and numbered routes are maintained by the Baltimore City Department of Transportation (Toll roads I-95, I-395 and I-895, within the city are maintained by the Maryland Transportation Authority). For help with transportation problems in Baltimore go to Service Types or call 311.

  4. Computer support. Visit the computer customer service hub for help with your technology questions. Our IT staff provide resources to support Royal Roads students with issues such as: passphrase reset. account issues (MyAdmin, PCS Portal, and Academic Accounts) RRU software support (Moodle, Office 365, etc.) accessing email.

  5. If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address. Email us at IT Customer Service Contact Form Phone: 250-391-2659 Toll Free: 1-866-808-5429 Come visit us in the Sequoia Building Hours of Operation

  6. Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm. Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm. STAT Holidays. We are normally closed on STAT holidays. Phone numbers. Local: 250.391.2659; Toll-free long distance: 1.866.808.5429

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  8. Department Email Phone Social Media More Info; Food assistance: food@baltimorecountymd.gov: 410-887-2594: General Inquiries: 410-887-3816 @BaltCoGov: Covid-19 Resources