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Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.
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Get help with your BT broadband. Whether you need support setting up your internet connection or managing your service, you'll find a range of helpful articles.
Get an estimate using just your postcode. Confirm address. Discover whether you can get BT's superfast fibre in your area, with our handy broadband availability checker. Use our broadband postcode checker today.
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Most read articles. BT Help is the place to come for support with all your BT products and services. From speeding up your internet connection to managing your account and billing.
Only BT includes Norton™ Security with every broadband package. And our 3,000-strong team of specialists work to protect against cyber attacks 24/7. The UK’s Armed Forces, banks and emergency services rely on us – you can too. We’re here for you if you need help. No other provider has more expertise in security, with dedicated ...
Fix broadband problems. Improve your internet connection, whether it’s slow or you can’t connect. Find a hotspot and learn how to connect your devices. Reset, change or get help with your login details. Track your order and delivery. Let us know your problem so that we can get you back up and running.