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- Login to online banking at ing.com.au 2. Go to 'My profile' and select Contact details 3. Press Edit Details and follow the prompts to change details (to change your name or date of birth you'll need to complete and return our Change of Personal Details Form)
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The process involves five simple steps to securely verify your identity and generate a new verification code. All you need is your mobile device or web browser, your government-issued ID documentation, and a quick photo of yourself. Review these steps or tap the Verify with ID button below to begin.