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      • To reactivate your account, please contact the MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: submit an online form. After verifying your identity, we will give you a temporary password to use to login; you'll then be asked to create a new password.
      mychart.urmc.rochester.edu/mychart/recoverlogin.asp
  1. If you have an email address on file then your MyChart username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 866-312-5023 to help you regain access to your MyChart account.

  2. MyChart - login recovery page Recover Your MyChart Username Please verify your personal information. Once verified, your MyChart Username will be sent to your e-mail address on file. First name Last name Email address abc@xyz.com Date of birthMonth of birth mm /Day of birth dd /Year of birth yyyy Error: You must enable JavaScript to use this site.

  3. We are committed to protecting the privacy of your health information. If we have your email address on file, then your MyChart username will be sent to your email account. If your email address has changed, please call MyChart Services at 1-855-551-6555.

  4. If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your MyChart help desk at 313-876-7951 and select MyChart account from the menu, to help you regain access to your MyChart account.

  5. If you have an email address on file then your MyChart username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 1-843-402-2500 to help you regain access to your MyChart account. New to MyChart? Sign up online

  6. If you have an e-mail address on file then your MyChart Username will be sent to your e-mail account. If you do not remember any of this information, or you do not have a valid e-mail address on file, please email MyChart Supportto help you regain access to your MyChart account. New to MyChart? Sign up online

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