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  1. If assistance is needed, please contact the MyChart Helpdesk by phone at 844-237-7463 or by email at mycharthelp@primehealthcare.com. Find answers to our most frequently asked questions (FAQ) here .

  2. For hospital records: Providence Sacred Heart Medical Center. Attn: Release of Information. 101 W. Eighth Ave. Spokane, WA 99220. ROI phone: 509-474-3072. ROI fax: 509-474-4815. Send us an email: hospital records. Radiology phone: 509-474-3330.

  3. For clinic records requests, please mail payment to: Providence Medical Group. Attn: Release of Information. 24021 E Mission Ave. 1st Floor. Liberty Lake, WA 99019. Call to make payment over the phone (we accept all major credit creds): ROI phone: 509-944-9020.

  4. The first step is to consult with your insurance provider. If you have an HMO insurance plan, you are required to choose a primary care provider from a list of in-network doctors approved by your plan. If you have a PPO plan, you can choose any doctor in or out of your network, though insurance copays for out-network PCPs will generally be higher.

  5. mychartwa.providence.org › mychart › authenticationMyChart - Login Page

    What is MyChart? MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health.

  6. mychartak.providence.org › mychart › AuthenticationMyChart - Login Page

    Hoag patients should continue to use Hoag Hospital MyChart to manage hospital appointments through August 5, 2023. To see and manage all Hoag appointments after August 5, 2023, please go to Hoag Connect MyChart: https://www.hoagconnect.org

  7. Providence Medical Institute offers patients the convenience of an online bill pay option. You can use MyChart, pay your bill online as a guest, or call our billing office, 866-747-2455. Make a healthy choice and be sure a Providence Medical Center is in-network with your health plan.