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      • If you’re a user who’s having trouble with some of the app or site features, try reaching out to POF’s customer service team. While the company doesn’t have a phone number or a live online chat, feel free to email them at csr@pof.com.
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  2. Our Commitment to Safety. Being part of our global community means we’ll make sure you feel welcomed, safe, and free to be yourself. The safety, security, and well-being of our members is our top priority. Learn More.

  3. Nov 4, 2019 · How to Contact POF. Plenty of Fish, otherwise known as POF, is an online dating site dedicated to helping strangers make romantic connections with one another. You can use this service on your computer or phone by making an online profile and taking a variety of compatibility tests. [1]

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  4. If you have an account on Plenty of Fish, you can report a member directly from their profile. On the app: Click the overflow menu, and select "Report Profile" On the web: Select "Report User" found at the bottom of their profile If you do not have a Plenty of Fish account or need to provide more information (like attaching an a screenshot) please fill out the form below and include the full ...

    • Support-Related Questions
    • Security/Safety-Related Questions
    • Product-Related Questions
    • Live!-Related Questions

    Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...

    Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...

    Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...

    Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...

  5. In addition, you can reach us via live chat support by clicking Support in the lower right-hand corner of this page. We're online between 10am -2pm PST. Wait times can vary based on customer volume, but we'll always be sure you know your position in the queue. Articles in this section. Updating your profile. Profile tips. Still stuck?

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