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Troubleshooting guide and online help for your HP ENVY 4500 e-All-in-One Printer
Troubleshooting. Ink & Paper. Software & Drivers. Setup & User Guides. Product Specifications. Account & Registration. Warranty & Repair. Tools & Diagnostics. Recommended solutions. Printer diagnostics. Find and solve issues with help from our printer diagnostics tool. Go to printer diagnostics. opens in new tab. Virtual Assistant.
HP ENVY 5535 e-All-in-One Printer The quality of a printed document or photo is not as expected. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems.
What can we help you with? Black ink is not printing, or the printed page is blank or prints with little ink.
Windows 11 Support Center. Troubleshoot a Wi-Fi connection to an HP printer. Check for network and connection issues if you cannot print or scan with a wireless HP printer. Restart devices. Restart your computer or mobile device, printer, and router to clear any error states.
Are you unable to print or scan after a Windows 10 update or upgrade? If so, make sure you have restarted Windows at least once. To Restart, click the lower left Start button, click and select Restart. If problems persist, then make sure your printer is compatible with Windows 10. HP Printer compatibility issues with Windows 10.
Wireless performance is dependent on physical environment and distance from access point. Wireless operations are compatible with 2.4 GHz operations only. Remote printing requires an Internet connection to an HP web-connected printer. App or software and HP Smart app account registration may also be required.
