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Nov 4, 2019 · If you’re a user who’s having trouble with some of the app or site features, try reaching out to POF’s customer service team. While the company doesn’t have a phone number or a live online chat, feel free to email them at csr@pof.com.
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Want the best mobile experience? Welcome to the Plenty of Fish dating app! We're committed to help ensure that you feel welcomed, safe and free to be yourself while online dating.
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Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
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Mar 6, 2020 · If you have already registered for a POF account, you can login to the app using your existing username and password. - If you do not have an account on POF, launch the app and tap on Sign up Now on the main page. Create your account and start talking to singles in your area right away!
Aug 13, 2019 · The ability to search by username is one of the great features we offer to our upgraded users. If you are using the free version of POF, you, unfortunately, will not be able to search using this method.
