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Customer Service. Many of your questions can be answered below, but if you need additional help, feel free to contact us.
Dec 18, 2020 · For information about a specific Program account (sometimes also referred to as a "profile") or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937).
Call 1-800-322-1189. What is JCPenney’s return policy? Purchases made in store or at jcp.com are eligible for a return or exchange with a receipt within 60 days of the original purchase date. Refunds will be issued on the original form of payment or JCPenney Gift Card. Some exclusions apply.
Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox. View our privacy policy or, for California residents, our California privacy notice. %
Please call JCPenney Customer Service at 1-800-322-1189. We'll be happy to help you.
JCPenney Store Locator - Find your nearest JCPenney department store & experience exceptional customer service and a broad selection of your favorite brands.
