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Feel free to review our Customer Help Center for our most common topics. Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day.
Macy's Credit Customer Service 888-257-6757; Mon-Sun 9 AM–12 AM ET; TDD/TTY for the Hearing Impaired 711; Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229
Customer service home page at Macys.com. What Is Macy's Furniture And Mattress Return Policy?
Customer service category Orders page at Macys.com
For further assistance please check out our Help Center Page or call 1-800-BUY-MACY (1-800-289-6229) 9a-12a ET. Customer service article: "Report an Issue with Shipment or Delivery" at Macys.com.
Macy's, Inc Address. 151 West 34th Street New York, NY 10001. Macy's Website: Customer Service Bloomingdale's Website Customer Service Bluemercury Email team@bluemercury.com Colleague & Employment Inquiries Email macysjobs@macys.com Media Inquiries Email communications@macys.com Investor Inquiries Email investors@macys.com General Vendor Inquiries
Chat with a Macy's customer service representative online for quick and easy answers to your questions about orders, returns, credit card, and more.
