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  1. The InfoHub has both a public side and an employee-only side. Check out the public side for information for past and new employees; support materials for our third-party partners, and the translated documents to send home to parents. Sign into the employee-only side for links to our applications and systems, guidance about civil service ...

  2. Employee Intranet. Outlook Username. Password. Forgot your User name or Password? Click here. Children First.

  3. DOE Employees: Your Login ID is your central username (same as your DOE email without @schools.nyc.gov at the end). * Email/Login ID:

  4. Sign in page used by multiple NYC Department of Education websites for logging in.

  5. https://doehrconnect.custhelp.com. Active DOE employees can use the portal to find answers to questions about benefits, leaves of absence, salary, and more! How to Login. Step 1. Step 2. Step 3. Navigate to. doehrconnect.custhelp.com and select the Employee Log In button.

  6. Contact the NYC Department of Education. You can call: 718-935-2200 (Monday-Friday, 8 a.m.- 6 p.m.) 311 (24 hours a day, seven days a week) and let the operator know you have an education-related issue. TTY Services are available by calling 212-504-4115. Over-the-phone interpretation is available in more than 200 languages.

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