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An estimated restoration time or ‘ETR’ is our best estimate of when your power will be restored. As soon as we know about your outage, we assign an ETR based on a number of factors – weather conditions, location of outage, suspected severity of damage, past outages in your area, and more.
Nova Scotia Power Inc. is a vertically integrated electric utility in Nova Scotia, Canada. It is privately owned by Emera and regulated by the provincial government via the Nova Scotia Utility and Review Board (NSUARB). Nova Scotia Power Inc provides electricity to 520,000 residential, commercial and industrial customers in Nova Scotia.
Visit your bank's website and select Nova Scotia Power as a payee. Make a one-time payment here by entering your account number and web access number. Set up automatic payments here by creating a profile with our payment partner using your email address. *A 1.75% processing fee is applied.
Everyone deserves a warm home. HomeWarming offers eligible Nova Scotians the power to reduce their energy use and take control of home operating costs. Free home energy assessments, insulation info, air sealing and duct sealing are some of the ways you can create room in your household budget.
Our Customer Care Centre is here to help. Please call us with your questions or concerns. The Dispute Resolution Officer (DRO) is available for issues that customers haven’t been able to resolve with us directly. You can reach the DRO through the contact information below.
Jun 27, 2018 · Self-Service Options. With our convenient self-serve options, it's easy to make changes to your home or business without ever having to pick up a phone.
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