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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question.
Community Support by Sony. Get Support Content on the Go! Google Play App Store. Chat with an agent for help with your Sony® Consumer Electronics products.
Mar 22, 2024 · Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
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Contact information for product support depends on the country or region where the hardware was purchased.
