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Jun 7, 2023 · Go to your profile and select Edit Profile. Update all the details and fields you want to change. Select Save or the checkmark to finish updating. Commonly asked questions: Can I change my age? Accidentally enter the wrong date of birth?
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Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Our Commitment to Safety. Being part of our global community means we’ll make sure you feel welcomed, safe, and free to be yourself. The safety, security, and well-being of our members is our top priority. Learn More.
Nov 18, 2019 · Updating your mail settings can be done in just the click of a few buttons. Click on “Edit Profile”. Click on “Mail Settings” in the tabbed menu if using the website, or scroll to the bottom of the page and find “Mail Settings” if using the app. Make your desired changes.
01/30/2023. We'll only try to contact you when there’s something we think you should know, but we understand that you may want fewer emails in your inbox. Check out the steps below to update your settings - you can update how often you’re notified about matches and new messages over email.
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