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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
- Account & Security
Activating a primary PS4™ console links the console to your...
- PS Store & Refunds
On your PS4 system, go to Settings > Parental...
- Games
PS5 consoles don't support PlayStation®3 discs. If you got...
- Subscriptions
Support video: Manage your PlayStation Plus subscription. PS...
- Connectivity
You can connect to the Internet with the PlayStation 4...
- Ask a PlayStation Expert (US)
Press Ask a PlayStation Expert displayed at the bottom right...
- PS4
What do you need help with? Select a category from below:...
- Support
PlayStation Support. How can we help? Browse help by...
- Account & Security
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Chat with an agent for help with your Sony® Consumer Electronics products.
Mar 22, 2024 · Use the live chat if you can’t call the customer service line, or you need help with a technical problem you’re having with your console. You should be connected to a representative within a few minutes after you choose the option to start a live chat.
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