Search results
Get help with your PlayStation account, PS Store, refunds, tiered services, games, hardware and repairs. Learn how to set up passkey, a secure sign in option, and check important notices for discontinued features.
- How to Contact Playstation Support
Find out which online support tools you can use to...
- Account & Security
Find everything you need to know about your account and how...
- PS Store & Refunds
You can browse PlayStation Store content and make purchases...
- Hardware & Repairs
More help and support with PlayStation Repairs. Use our...
- Subscriptions
Support video: Manage your PlayStation Plus subscription. PS...
- Safety
PlayStation is partnering with Crisis Text Line to provide...
- Connectivity
You can connect to the Internet with the PlayStation 4...
- Games
PS5 consoles don't support PlayStation®3 discs. If you got...
- Learn About Suspensions
Every suspension on PlayStation Network is the result of a...
- Help With 2-Step Verification Issues on PlayStation Network
If you still have issues, contact PlayStation Support and...
- How to Contact Playstation Support
Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Find everything you need to know about your account and how to stay safe on PlayStation, including set-up help, log in support and more.
More help and support with PlayStation Repairs. Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your device or accessory.
Get help and troubleshooting advice from another player through the Limitless application. Learn how to start an online conversation with a PlayStation Expert and what they can answer for you.
What do you need help with today? Select an option below. Electronics. Product Support Electronics Store Support PlayStation. Sales & Support Professional. Products & Solutions. Product Repair Product Repair. Repair information and service assistance. Contact Support Contact Support. Product support & customer relations.
