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If you’ve been migrated to O2, call 0344 809 0202. If you’re abroad, it’s +44 7860 980 202. If you’re still on a Virgin Mobile plan, ring 0345 454 1111. If you have insurance on your Virgin Mobile device, you find all the info you need – including our claims process – here.
Virgin Media and O2 have joined forces, which means you can grab a great deal from O2 below. All these phones come with an O2 Pay Monthly plan. *Monthly price of your Airtime Plan will increase each April from April 2025 by the Retail Price Index (RPI) rate of inflation announced in February each year plus 3.9%
Virgin Mobile Protect. Experiencing mobile issues with your Virgin Media? From managing your account to device help, find everything you need to know with our mobile help and support page.
The Disney+ 6-month subscription offer is open to participants who purchase and activate a new eligible Samsung Galaxy S23 family device, Galaxy S22 family device, Tab S8 family device, Z Fold3, Z Flip3, Z Flip4 5G, Z Fold4 5G, S21FE or S20FE. The 6-month offer is valid between 01/02/2023 and 31/01/2024 (23:59 GMT). UK and ROI residents 18+ only.
To get you settled using your new mobile, we’ve put together a few things that we think you need to know. Read on to find out how to get the most from your phone, your tariff and your account.
