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  1. Mar 22, 2022 · Use your Webroot login to get product support, explore your account and much more. Access the Customer Portal here.

  2. Submit your refund request here. You will need to submit the invoice number and the exact dollar amount shown on the invoice total. If you have not opened your software: the fastest way to get your refund is to return the software directly to the store. Original receipt of purchase. The receipt must be dated within 70 days of your refund request.

  3. Technical Support. United States: Tel: 1-866-254-8400. Australia: Tel: 1 800 848 307. Local: +61 2 8071 1903. United Kingdom: Tel: +44 (0) 808 101 7260. Ireland: Tel: 1 800 902 213. Local: +44 (0) 808 101 7260. Global Support Ticketing System: Submit a ticket. Additional Support Resources: AskWebroot Knowledge Base.

  4. To find your keycode within Webroot SecureAnywhere for Mac: Open Webroot SecureAnywhere (click the Webroot icon in the menu bar, then select Open Webroot SecureAnywhere from the drop-down menu). From the main window, click My Account. A window opens with your keycode and subscription information.

  5. Open Webroot and click Advanced Settings. Ensure that the box labeled “Allow SecureAnywhere to be shut down manually” is checked. If it is not checked: Check it and click Save. If asked to confirm whether you want to shut down Webroot, click Yes. If prompted, complete the CAPTCHA window and click Continue. Click OK.

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  7. Dec 28, 2022 · Does anyone know how to contact an actual person in billing at Webroot? My license doesn’t renew until after the first of the year and they just charged a credit card that I’m not allowed to use. Webroot customer servic

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