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  1. support-en.wd.com › app › answersWD Discovery Failed to Install on Windows - WD Support

    Aug 20, 2018 · Security software blocking download and install. Internet connection or Name Resolution issue. Need more help? Answer ID 4158: Steps to Uninstall and Remove WD Discovery on Windows and macOS. Microsoft Article: Use the System File Checker tool to repair missing or corrupted system files.

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  3. community.wd.com › t › cant-install-western-digitalCan't install Western Digital Software - "Installation Failed"

    Jul 12, 2022 · I can’t install the software using the executable it came with. It’ll download and extract the software, but while installing, this screen pops up. I saw some threads saying that accepting the data sharing prompt fixes it, but that didn’t work either.

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  5. community.wd.com › t › wd-discovery-install-hangsWD Discovery Install hangs/hung/stuck at 18% on Windows 10

    Sep 13, 2021 · SOLVED (Windows 10): WD Discovery installation hangs at 18% if you did NOT agree to share Product Improvement info. If you allow info-sharing (default), the installation works. After installation, you can switch off sharing in the installed app (Settings > Product Improvement Program).

  6. community.wd.com › t › my-passport-wont-installMy Passport won't install - WD Portable Drives - WD Community

    Jun 2, 2021 · Just bought a My Passport 4TB for Windows 10 64bit PC (with latest 21H1 update). Plugged it in. Got prompt “Install Western Digital Software for Windows”. Download runs fast, so does Extract, but Installing only gets …

  7. support-en.wd.com › app › answersFix WD Software Will Not Install, Update, Start, or Uninstall ...

    Aug 20, 2018 · Windows Fix It Tool. This tool repairs software issues like broken registry keys that may cause problems when: Installing. Updating. Removing. Need more help? Microsoft Article: Fix problems that block programs from being installed or removed. Windows System File Checker. This scans and restores Windows files if some functions aren't working.

  8. support-en.wd.com › app › answersResolve WD Discovery Installation Failed Message When ...

    Apr 29, 2021 · Learn why would the WD Discovery report an Installation Failed Message when installing it.

  9. community.wd.com › t › my-passport-software-wontMy Passport software won't install - WD Portable Drives - WD ...

    Jul 20, 2020 · Try to uninstall it, then restart your computer. Download and Install the driver/utilities from the WD website instead. Hope this helps!

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