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Contact PayPal through our Message Center on the website or in the app. Choose to ask the PayPal Assistant or be transferred to an agent during specific hours.
Call us. We’ll answer as soon as we can. Contact PayPal for answers to all of your online payment questions or to sign up for our services! PayPal is the world's leading online payment processor.
- Overview
- Contacting PayPal on Social Media
- Chatting with a Representative
- Calling PayPal
- PayPal's Corporate Address
Are you looking for a way to contact PayPal's customer service team? You can reach a live person for support at
in three ways: Live chat, over the phone, and by messaging on social media. Although there's no way to email PayPal directly anymore, writing to them on Twitter or Facebook is the next best thing. PayPal is available by phone and live chat every day from 6:00 AM to 6:00 PM PT.
Read on to learn exactly how to call, write, or chat with PayPal support.
You can direct message PayPal on Twitter/X at @AskPayPal for help, but remember not to send any private information this way.
If you'd rather talk to someone, you can call PayPal at the number listed on their "Contact" page (which varies based on region).
While they may not respond via mail, PayPal's corporate address is 2211 North First Street, San Jose, California 95131.
Send a direct message to @AskPayPal.
, it's easy to send a direct message to PayPal. Just go to
(or search for AskPayPal in the mobile app) and click
Send us a private message
is a terrific way to send a longer message to PayPal. Your message can be up to 10,000 characters long.
Include your PayPal username or email address in the content of your message for quick help.
You can also reach this page by clicking
at the bottom of any PayPal page.
It's not possible to send an email to PayPal anymore, but you can send an email-like message to a chat representative.
It can take anywhere from a few minutes to a few hours to receive a response. When a representative is ready to chat, you'll be notified via email.
Scroll down to the bottom of the page.
The online chat option appears under "Recommended."
You can also reach this page by clicking
at the bottom of any PayPal page.
Scroll down to the bottom of the page.
The contact options appear under "Other ways to contact us."
It's the phone receiver icon on the right side of the icon row.
If you're not signed in to PayPal, you'll be asked to do so now.
PayPal has a corporate address, though they may not respond to mail.
PayPal's corporate headquarters address is 2211 North First Street, San Jose, California 95131.
I'm sorry but this system doesn't work. I cannot find a link where I can contact PayPal without logging in, when this is my problem.
Go to paypal.com. Scroll to the bottom and click "Help & Contact." Click "Call customer support." Click "Call as guest." There will be a phone number.
Thanks! We're glad this was helpful.
Thank you for your feedback.
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Sep 30, 2020 · The easiest way to contact PayPal is probably via their phone number, which is 1-888-221-1161. Try to call from the phone number associated with your PayPal account, if you can — it'll make...
- Jennifer Still
Oct 10, 2016 · I'm having trouble in writing the right phone number format. I am receiving the same message, that my phone number is not valid. What is the correct phone number format? I've tried with +34 1234 and 0034 12345, with and without space between the prefix and the phone number and it's not working.
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- i have the same problem and it doesn´t work like you said, my phone number is from El Paso, Texas, how can i put it??
Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, or use the PayPal chatbot. To contact us on the PayPal app: Tap your profile photo . Choose Help . Choose the issue that most closely matches your reason for contacting us.
Mar 12, 2024 · The most direct and fastest way to receive help is to contact PayPal customer support by phone. Here are the numbers: US: 1-888-221-1161
