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Our Commitment to Safety. Being part of our global community means we’ll make sure you feel welcomed, safe, and free to be yourself. The safety, security, and well-being of our members is our top priority. Learn More.
Jun 9, 2021 · Help Center - Plenty of Fish - Customer Support. Safety Guides, Tools, Resources.
- Support-Related Questions
- Security/Safety-Related Questions
- Product-Related Questions
- Live!-Related Questions
Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Privately message your name, ZIP code, phone number, inquiry and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts.
Jun 20, 2022 · Once your profile pic is good to go, here’s how to verify your profile: Head to your profile and under “My Account” tap “Manage Account” menu. From there, you’ll see an option to verify your profile. Once you hit the verify option you’ll be brought to the verification homepage. On the verification homepage, hit ‘Verify’ and ...
Free online dating and matchmaking service for singles. 3,000,000 Daily Active Online Dating Users.
Nov 4, 2019 · Emailing POF for Customer Support. 1. Type in csr@pof.com as the email recipient. Go online or to your email client (e.g., AOL) and pull up a new email. Make sure that the customer service email is typed out correctly before you continue. For example, if you’re using Gmail, use the compose window to draft a new email.
