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Our Commitment to Safety. Being part of our global community means we’ll make sure you feel welcomed, safe, and free to be yourself. The safety, security, and well-being of our members is our top priority. Learn More.
Here you will find help with problems accessing your POF account, as well as keeping your account secure. If you would like further information and safety tips regarding taking your conversation offline, meeting for a date, and managing your private information on POF, click here. At POF, your safety and security are our top priority.
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- Support-Related Questions
- Security/Safety-Related Questions
- Product-Related Questions
- Live!-Related Questions
Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Free online dating and matchmaking service for singles. 3,000,000 Daily Active Online Dating Users. POF - Account Log in - Plenty of Fish Free Dating - POF.com Skip Main Navigation
1-800-799-SAFE (7233) or 1-800-787-3224 | www.thehotline.org National Human Trafficking Hotline 1-888-272-7888 or text 233733 | www.humantraffickinghotline.org
Nov 4, 2019 · Emailing POF for Customer Support. 1. Type in csr@pof.com as the email recipient. Go online or to your email client (e.g., AOL) and pull up a new email. Make sure that the customer service email is typed out correctly before you continue. For example, if you’re using Gmail, use the compose window to draft a new email.
On iPhone, follow these instructions: On your iPhone (not in the app) go to SETTINGS. Go to NOTIFICATIONS. In the list of apps, select Plenty of Fish. There, turn the "Alerts" on or off. On Android, follow these instructions: From any page in the app, tap the menu icon on the top right corner of the page (three vertical dots) or your device's ...
