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Feb 20, 2024 · Resetting your password. If you don't remember your password or you are getting an error that your username/password does not match when you try to log in, you can have a login link emailed to you from here: https://www.pof.com/getpassword/.
Jun 20, 2022 · Once your profile pic is good to go, here’s how to verify your profile: Head to your profile and under “My Account” tap “Manage Account” menu. From there, you’ll see an option to verify your profile. Once you hit the verify option you’ll be brought to the verification homepage.
Mar 6, 2020 · If you forgot your password, visit this page: http://www.pof.com/getpassword.aspx *Please ensure you're entering the email address registered to your account, and check your junk folder!
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At POF, your safety and security are our top priority. Here you will find help with problems accessing your POF account, as well as keeping your account secure.
- Support-Related Questions
- Security/Safety-Related Questions
- Product-Related Questions
- Live!-Related Questions
Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Dec 20, 2022 · Verifying your account not only helps us confirm you’re legit, it also tells other POF singles that you’re the real deal. When people can trust who you say you are, you’re more likely to make better connections. Here’s how Selfie Verification works: Head to your profile, under My Account tap Manage Account.
On your iPhone (not in the app) go to SETTINGS. Go to NOTIFICATIONS. In the list of apps, select Plenty of Fish. There, turn the "Alerts" on or off. On Android, follow these instructions: From any page in the app, tap the menu icon on the top right corner of the page (three vertical dots) or your device's menu button. Click SETTINGS.
