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Feb 20, 2024 · If you're contacting our team for any membership or billing related questions, just be sure to email from the registered email on your account (otherwise we can't verify it's you, meaning that we can't share account specific information with you!)
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Jun 20, 2022 · Once your profile pic is good to go, here’s how to verify your profile: Head to your profile and under “My Account” tap “Manage Account” menu. From there, you’ll see an option to verify your profile. Once you hit the verify option you’ll be brought to the verification homepage. On the verification homepage, hit ‘Verify’ and ...
Security. At POF, your safety and security are our top priority. Here you will find help with problems accessing your POF account, as well as keeping your account secure. If you would like further information and safety tips regarding taking your conversation offline, meeting for a date, and managing your private information on POF, click here.
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Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
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Mar 6, 2020 · 03/06/2020. Click Edit Profile, scroll to the very bottom of the page, enter your old password, and your new password twice, and click Update Password. Don't forget to click "Update Password" to save your changes! (Note, if you're using a mobile device, after you click the link you'll need to go to "Menu" and then select "Switch to Desktop site ...
On your iPhone (not in the app) go to SETTINGS. Go to NOTIFICATIONS. In the list of apps, select Plenty of Fish. There, turn the "Alerts" on or off. On Android, follow these instructions: From any page in the app, tap the menu icon on the top right corner of the page (three vertical dots) or your device's menu button. Click SETTINGS.
