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  1. Find the online manual for your PlayStation system. Online manuals. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.

    • Account & Security

      Enter the verification code from your authenticator app or...

    • PS Store & Refunds

      You can browse PlayStation Store content and make purchases...

    • Games

      To manage your PlayStation®4 console storage, go to Settings...

    • Subscriptions

      While in your game, go to the control center. The card of...

    • Connectivity

      You can connect to the Internet with the PlayStation 4...

    • Overview
    • Calling, Emailing, or Writing a Letter to PlayStation
    • Live-Chatting with Customer Service
    • Tweeting Ask PlayStation

    PlayStation is a highly popular video game brand produced by Sony Interactive Entertainment that includes consoles, games, online content, and many other forms of gaming media. PlayStation prides itself on its customer service and satisfaction, so if you need to get in touch with them, it’s actually really easy to do so. There are multiple options ...

    Dial 1-800-345-7669 to call PlayStation for immediate assistance.

    Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 8 a.m. and 8 p.m. PST so you can speak directly to a representative. Explain the problem or issue that you’re having so they can assist you.

    Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you’re having.

    Have your account information handy so the representative is better able to assist you.

    If you call outside of business hours,

    explaining your issue and include your contact information so they can call you back.

    Go to the PlayStation website at

    Open up a web browser and enter the URL into your search bar pull up the official PlayStation website. Allow the web page to full load so all of the features are active. Depending on your location, you may be directed to the PlayStation website that’s relevant for your area.

    For instance, if you live in the US, you may be redirected to

    No matter where you’re located or what site you’re redirected to, you’ll still be able to access the same features and use the live-chatting service.

    If you’re having trouble finding the web page, use a search engine such as

    or Bing and enter search terms like “playstation website” to bring up the page.

    Open up a web browser and type in the URL to reach the @AskPlayStation Twitter page, or use the Twitter app on your smartphone or tablet to pull it up. Make sure you’re logged in to your account so you can contact the page.

    If you don’t have one, you can

    Post a Tweet to the page asking them to contact you.

    Select the option to post a Tweet to the @AskPlayStation page and type a short message that briefly explains the problem or issue that you’re having. Ask PlayStation support to contact you via your Twitter to help you resolve it.

    Posting a Tweet about a problem or question you have about games, online content, or consoles is a great way to get PlayStation’s attention and receive a response.

    Don’t include personal or financial information in a public Tweet to keep yourself protected.

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  2. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question. Don't share any other personal or account information when submitting your question or any reply. When ...

  3. People also ask

  4. U.S.A. / Canada. Sony Interactive Entertainment LLC. Support Site: Consumer Services Technical Support: 1-800-345-7669. Sony Entertainment Network Accounts and Billing Support: 1-877-971-7669. Site d'assistance technique : Assistance technique des services à la clientèle : 1-800-345-7669.

  5. www.playstation.com › en-us › supportPlayStation Support

    Important notices. Find information about PlayStation products, features and services that are no longer available or are being discontinued.

  6. Parts & Accessories Parts & Accessories. Product information and sales assistance. Community Community. A place where you can find solutions and ask questions. Community Support by Sony. Get Support Content on the Go! Google Play App Store. Contact us online or by phone for help with your Sony® Consumer Electronics products.

  7. I tried calling 800 345 7669 for help with my PSN but they're saying it's closed. Also tried the bot and it said customer service opens at 8am. It's almost 10am. Edit: Also I'm asking because another guy was able to get into contact but me no avail. Live Chat Opens at 8am PT, so there is still ~1hr until they open.