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  2. A career at Barclays is truly unique and there’s no other business quite like Barclays. Discover our world. Explore your future. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance. Search jobs.

    • Glasgow

      Barclays Glasgow is the engine of our Corporate and...

    • 1. Leadership skills
    • Enabling high performance
    • 2. Business skills
    • What does this look like?
    • Commercial decision making
    • 3. Interpersonal skills
    • What does this look like?
    • Working collaboratively
    • 4. Control environment
    • Building an effective Control environment
    • BA2
    • BA3
    • BA4
    • BA2
    • BA3
    • BA4
    • BA2
    • BA3
    • BA4

    Leads by example, builds strong relationships, motivates and inspires people. Takes accountability for own development and supports others through sharing knowledge and honest two-way feedback.

    BEHAVIOURS Provides regular, constructive and objective feedback to colleagues to support their development. Supports colleagues with their development by offering help and support. Openly shares their knowledge, experience and expertise to support others’ learning and development. Invests time in developing own skills and capabilities to meet futu...

    Applies analytical reasoning and judgement to solve problems, employing appropriate resources to drive continuous improvement and innovation. Makes informed transparent decisions and considers the broader implications. Takes ownership for decisions that impact your area.

    CAPABILITIES Driving continuous improvement and innovation Defining and executing change

    BEHAVIOURS Seeks to improve results by applying review and improvement methodologies to their work. Collaborates with colleagues both inside and outside the team to identify new and better ways of doing things. Looks for small improvements as well as major developments to deliver on-going benefit to their role and their team. Supports continuous im...

    Effectively communicates and influences different audiences using suitable channels for achieving clear outcomes, consensus and conflict resolution. Takes initiative to effectively partner and collaborate across the organisation and externally to drive performance.

    CAPABILITIES Building self-insight Building relationships

    BEHAVIOURS Regularly reflects on own behaviour and has an accurate understanding of personal drivers, strengths and development areas. Understands the impact of their own behaviour and actions on others. Plays to strengths and works on weaker areas to maximise personal effectiveness. Understands and adapts own behaviour to have a positive impact on...

    Proactively identifies and monitors risk. Takes accountability for mitigation by understanding risk drivers, escalation and careful adherence to the bank’s policies, procedures and practices.

    BEHAVIOURS Understands the importance of risk and control to the bank and the framework within which it manages risk. Understands and operates the processes and relevant risks and controls in their business areas effectively, and knows how their specific role fits into the broader business. Understands personal responsibility for risk and control a...

    Keeps up to date with digital services, products and technology and utilises this knowledge to fully support customer (or peer or colleague). Confidently demonstrates the alternative ways our customers can digitally purchase goods or services in a way that really engages the customer. Adapts language and complexity of message when explaining produc...

    Confidently discusses frequently used digital products and services and can match the benefits of these to the customer’s specific needs. Anticipates future requirements of customers at different stages of the digital journey. Helps customers resolve issues and problems and knows where to direct them for support. Is able to clearly advocate and art...

    Understands and applies knowledge of the existing and emerging digital and social trends and proactively shares this information to grow their community or Network. Communicates fluently and with expertise to help customers start, continue and build on their digital journey. Effectively coaches others (e.g. customers, colleagues or customers) to be...

    Establishes a warm and welcoming environment focused on the customer’s agenda, using open, honest, ‘jargon free’ language. Uses questions appropriately to ensure customer needs are fully understood. Takes ownership of customer interaction, identifying improvements in service and escalating through relevant channels when appropriate. Keeps up to dat...

    Uses a range of techniques to establish a warm and welcoming environment whilst being focused on the customer’s agenda. Uses rounded conversation to demonstrate understanding of customer’s circumstances and needs whilst looking for ways to help the customer further. Uses knowledge of products and services to provide the customer with the most appro...

    Proactive in promoting the interests of customers – demonstrates they own it for the customer and encourages team members to do the same. Demonstrates commercial awareness of how external influences are impacting the customer and provides services and solutions that help. Is able to manage and develop special relationships with customers whose need...

    Plans effectively to enable the delivery of a better service to customers. Organises and schedules activities effectively to achieve tasks and objectives. Tracks their own progress against their objectives, taking personal ownership to overcome challenges against their progress. Maximises use of time through effective planning, not compromising on ...

    Uses a range of planning approaches and tools to organise, prioritise and schedule activities. Effectively adapts plans to accommodate changing circumstances and remains calm under pressure. Seeks the root cause of issues where plans go off track and takes action to address. Benchmarks personal performance against key performance indicators and set...

    Is able to identify and prioritise longer term activities needed to achieve business outcomes. Engages colleagues to help them understand both the short term and long term priorities and the part they can play. Takes a lead role in shaping and delivering a business need, goal or objective e.g. the community engagement plan. Is able to translate goa...

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  3. Jul 1, 2020 · News. Innovation. Insights: growing a culture of innovation. 01 July 2020. Innovation has always been at the heart of what Barclays does. Over the years, the bank has created value and better experiences for customers, clients, colleagues and society as a whole.

  4. www.barclays.in › career-at-barclaysCareer at Barclays

    Career at Barclays. We offer you an engaging and challenging environment, giving you the opportunity to make the most of your unique set of skills. We also have an extensive range of learning and development initiatives designed to support you both personally and professionally.

  5. Jan 5, 2021 · Culture. “Opportunity matched by challenge”: tech careers at Barclays. 05 January 2021. Three colleagues, based in the UK, India and the Czech Republic, tell us why Barclays is an exciting place to build a technology career – and how the bank has helped them use their talents to “have a real effect” in the industry.

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