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Troubleshooting and Errors – Zoosk Help. Why am I being asked to subscribe again if I’m already a subscriber? I deactivated my account before my subscription term was over and now I'm being asked to subscribe again. What should I do? Why my picture was removed? I forgot my password. What should I do?
Troubleshooting and Errors. Safety and Privacy. Manage your account. Review or change your account information, including your subscription, password, and more. View Account Settings.
Should you be experiencing a technical problem, please include any error messages you see, and detail the actions leading up to the error. Once you click Submit, you will receive an automated notification containing the reference number of your request.
To reset your password, simply select Forgot password? from the login page and enter your email address. Zoosk will email you a request to reset your password. Depending on your email service provider, Zoosk’s communications may occasionally get blocked.
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If you think your account has been hacked and you're still able to log in, you may be able to secure your account by changing your password. If you think your account has been hacked and you’re not able to log in, contact Zoosk Customer Support.
Account Settings. How do I manage or turn off the notifications I receive from Zoosk? How do I deactivate or remove my account from Zoosk? How do I change my email address?
