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  1. Long-Term Care Insurance. Everything you need to access, manage and update your individual or group/employer-sponsored long-term care account. Sign in. Register. What can we help you with today? Understanding the claim process. Everything you need to know about accessing your long-term care benefits. View claims guide. Cost of long-term care tool.

  2. Long-Term Care insurance claim. Managing your claim online is convenient and secure. Sign in or register to access benefit information, view your current coverage levels or manage your claim. Sign in to manage my claim. Explore the cost of long-term care. It’s never been easier to start a long-term care claim.

  3. We provide the most commonly asked questions about our long-term care including instructions on how to use live chat and voice print.

  4. Long-Term Care insurance contact information. Access your account: Sign in or register to ask policy-specific questions, view benefits, initiate a claim and submit invoices. Call us: Individual plans: Call: 800-377-7311. M-F, 8 a.m. to 5 p.m. ET. TTY Device #: 1-800-555-5421. Group/employer-sponsored plans: Call: 800-482-0022.

  5. Access all the information you need to manage your John Hancock life insurance or long-term care policy.

  6. Feb 1, 2024 · John Hancock Long Term Care Insurance offers all standard benefits, including hybrid policies that combine long term care insurance and life insurance. They also provide riders like shared care, which allows couples to share maximum lifetime benefits with each other.

  7. Long-Term Care insurance forms. Everything you need to proactively manage all aspects of your long-term care account. Need to get in touch? We’re here for you. View all contact information.

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